> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lidottrade.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions

## General Questions

<AccordionGroup>
  <Accordion title="Is it safe to use the bot?">
    Yes! Your keys are stored in Turnkey, an institutional-grade custody service. The bot never has direct access to your private keys. All transactions require your confirmation.
  </Accordion>

  <Accordion title="What is the minimum deposit?">
    The minimum deposit is $10 USDC on Ethereum Mainnet. There's a one-time $3 fee on your first deposit to cover gas costs.
  </Accordion>

  <Accordion title="Which networks are supported?">
    Currently, only **Ethereum Mainnet** is supported for deposits. Trading happens on Lighter.xyz Layer 2.
  </Accordion>

  <Accordion title="How do I withdraw my funds?">
    Use the `/withdraw` command and follow the prompts. Enter the amount and destination address. Withdrawals are processed on Ethereum Mainnet.
  </Accordion>

  <Accordion title="Can I use the bot on mobile?">
    Yes! The bot works perfectly on Telegram mobile app, desktop app, and web version.
  </Accordion>
</AccordionGroup>

## Trading Questions

<AccordionGroup>
  <Accordion title="What is leverage?">
    Leverage multiplies your position size. With 10x leverage, a $100 margin opens a $1,000 position. Higher leverage means higher potential profit BUT also higher risk of liquidation.
  </Accordion>

  <Accordion title="What happens if I get liquidated?">
    If the price reaches your liquidation price, your position is automatically closed to prevent further losses. You lose your margin but won't owe money.
  </Accordion>

  <Accordion title="Can I have multiple positions?">
    Yes! You can have multiple positions open across different assets simultaneously.
  </Accordion>

  <Accordion title="How do I close a position partially?">
    Use `/close ASSET PERCENTAGE`. For example, `/close ETH 50` closes 50% of your ETH position.
  </Accordion>

  <Accordion title="What markets are available?">
    Over 100+ markets including crypto (BTC, ETH, SOL), forex (EUR/USD, GBP/USD), stocks (AAPL, TSLA, NVDA), and commodities (Gold, Silver).

    Use the `/prices` command to view all available trading assets with real-time prices.
  </Accordion>

  <Accordion title="What's the difference between PERP and SPOT?">
    PERP (Perpetual) allows leveraged trading with long/short positions. SPOT is regular buy/sell without leverage. Use `/transfer` to move funds between them.
  </Accordion>
</AccordionGroup>

## Points & Referrals

<AccordionGroup>
  <Accordion title="How do I earn points?">
    Points are distributed weekly based on your trading volume. Volume = Trade Amount × Leverage. Higher volume = more points.
  </Accordion>

  <Accordion title="When are points distributed?">
    Points are distributed automatically every 7 days. Check your rank on `/leaderboard`.
  </Accordion>

  <Accordion title="How much do referrals earn?">
    You earn **10% of all points** your referrals generate through trading. Your referrals keep their full 100% of points.
  </Accordion>

  <Accordion title="Where do I get my referral link?">
    Use `/referral` or `/invite` to get your unique link and view your referral statistics.
  </Accordion>
</AccordionGroup>

## Security Questions

<AccordionGroup>
  <Accordion title="Where are my private keys stored?">
    Your keys are stored in Turnkey's HSM (Hardware Security Module). This is the same institutional-grade custody used by major crypto companies.
  </Accordion>

  <Accordion title="Can the bot access my keys?">
    No! The bot uses Turnkey API to request signatures for transactions. Your private keys never leave Turnkey's secure environment.
  </Accordion>

  <Accordion title="What if I lose access to my Telegram?">
    Contact support immediately. Your funds are tied to your Telegram ID, so securing your Telegram account with 2FA is crucial.
  </Accordion>

  <Accordion title="Can I export my private key?">
    This feature may be available in settings, but it's NOT recommended. Keeping keys in Turnkey is much more secure.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="My deposit isn't showing up">
    Deposits are processed automatically but can take a few minutes depending on Ethereum network congestion. Check your transaction on Etherscan. If it's been over 30 minutes, contact support.
  </Accordion>

  <Accordion title="I can't open a position">
    Make sure you have sufficient balance in your PERP account. Use `/balance` to check, and `/transfer` to move funds from SPOT to PERP if needed.
  </Accordion>

  <Accordion title="My order isn't filling">
    If you placed a limit order, it will only fill when the market reaches your specified price. Use market orders (`/long` or `/short`) for instant execution.
  </Accordion>

  <Accordion title="Withdrawal is stuck">
    Withdrawals can take time during high network congestion. The bot automatically resumes interrupted withdrawals. Check Etherscan for transaction status.
  </Accordion>
</AccordionGroup>

## Still have questions?

Contact our support team through the `/settings` menu or join our community on Telegram.